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Our attitude is easy… no compromise on quality.
"We don't compromise on quality, why should you?”
Quality
control at DLT is more than just an activity by our Inspection
department, it is a way of thinking and performing by all members of
staff with clients' needs always in mind. Our quality control starts in
the drawing and design stage and continues throughout every
manufacturing process to final assembly and testing. DLT has
established a national reputation for quality and super
after-salesservicefacilities and will continue to maintain
At DLT we still believe in old school "the Customer is King" philosophy.
The way we approach each client's unique applications for the large range of products we sell makes for a winning experience. Our attitude is and will always be one of nothing is too big or to difficult to satisfy the needs of anyone of our customers.
Unique service arrangements have seen continuous reduction in down
times and redesign of crucial components has
ensured longer live span with the addition of reducing component stock
holding.
Our unique
back up through service exchange program ensures our clients to have
crucial replacement items at their
fingertips without carrying the additional burden of financial outlay.
A
production facility that remains on standby and that is able to repair
or manufacture products 365 days a year has
reduced customer down times and costs.
Our unique
ability to service even the remotest clients though our unique products
made us the preferred supplier of
choice in neighbouring countries where the accessibility of products
are usually very difficult.
On site
service like fleet inspections and fault identification have seen huge
savings in not just the utilization of our
products but also the maintenance of other crucial components like
differentials and pump drives.
The
training of our after sales service teams are of the utmost importance
and training sessions addressing all required
aspects of our product range are done before they are cleared to deal
with our customers. Dedicated sales and
technical support teams have seen unique relationships being developed
between our customer base and ourselves
where professionalism and ethics are of the highest standards.
We
consider our contracts signed with customers as very important and
unique. We negotiate each contract according
to the special needs of our client and implement each requirement to
the highest standard.
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